DHFL Pramerica Life Insurance sets up simplified claims settlement process for Kerala flood victims

New Delhi: DHFL Pramerica Life Insurance Co. Ltd. has set up a special helpdesk to service the beneficiaries of the policyholders affected by the ravaging floods in the state of Kerala. For the quick settlement of the claims, the company has simplified the claim documentation requirements and have appointed nodal officers to oversee the claim settlement process.

“Kerala is in the midst of an unprecedented rain fury which has caused havoc in the state. DHFL Pramerica Life Insurance is committed towards helping people affected by the floods in Kerala. To help the bereaved families, we have set up a “Flood Claims Helpdesk” and have appointed nodal officers for rendering pro-active services to the beneficiaries of the affected policyholders. The process of claim documentation has also been simplified in order to expedite the claim settlements quickly”, said Mr. Anoop Pabby, Managing Director and CEO, DHFL Pramerica Life Insurance.

The company has issued a list of the documents required to process the claim:

>> Municipal Death Certificate or Death Certified by any competent Government authority like Local Government of Kerala / Armed Forces / Government Hospitals / Police Authority

>> Completely filled Death Claim Form

>> Claimant ID, residence proof & bank account details to ensure claims are paid to correct beneficiary

For quick settlement of the claims, claimants can contact DHFL Pramerica Life Insurance at floodclaims@dhflpramerica.com or call on the toll free no. 1800 102 7070 (9am-7pm- Mon to Sat)

Contact details of local “Nodal Officers”:

Head Office “Claims Helpdesk” contact details:

Dedicated Helpdesk email ID : floodclaims@dhflpramerica.com

Other Contact:

• National Toll Free Number        : 1800 102 7070 (9 AM to 7 PM, Mon to Sat)

• Head Office Claims email ID     : claims@dhflpramerica.com

• In case of Escalations               : 1. Mr. Pramod Pandey/ Mr. Pankaj Gupta

0124- 469 7072, 0124- 469 7166

(Email – pramod.pandey@dhflpramerica.com,

pankaj.gupta@dhflpramerica.com)

2. Mr. Neelesh Jha

0124- 469 7198

(Email – neelesh.jha@dhflpramerica.com)

Download Death Claim Form from our website: http://www.dhflpramerica.com/Downloads.aspx

About DHFL Pramerica Life Insurance

DHFL Pramerica Life Insurance is a joint venture between DHFL Investments Limited (DIL), a wholly-owned subsidiary of Dewan Housing Finance Corporation Ltd. (DHFL), one of India’s largest housing finance companies (the second largest in the private sector) and Prudential International Insurance Holdings, Ltd. (PIIH), a fully owned subsidiary of Prudential Financial, Inc. (PFI), a financial services leader headquartered in the U.S.

DPLI represents the coming together of two renowned financial services organizations with a legacy of business excellence spread over decades. DPLI has a pan India presence through multiple distribution channels which have been customized to address the specific insurance needs of diverse customer segments. The Company is committed to providing protection and quality financial advice to its customers. For further information on the Company, please visit https://www.dhflpramerica.com